Wondering how to get your ring size or the best way to measure your finger? There are a few methods to measure finger sizes, whether it’s a ring for yourself or a surprise proposal. You can use a ring size chart or follow our blog on how to measure ring size (https://www.kiyacorrales.com/post/how-to-measure-your-ring-size-uk-ring-size-guide)to ensure the perfect fit. Not sure of the ring size? Most people aren’t - and that’s completely fine. We offer one complimentary resize (up to three sizes up or down) once the ring has been received. See our resizing policy.(https://www.kiyacorrales.com/shipping-returns)

The main difference between 9ct and 18ct gold is the precious metal content. 18ct contains double the amount of pure gold — 18 parts out of 24 versus 9 parts out of 24. This makes 18ct more valuable, richer in colour, heavier, and less brittle. All our engagement rings and fine jewellery are made using recycled gold, giving you an ethical and sustainable choice. Learn more about choosing recycled gold jewellery (https://www.kiyacorrales.com/post/gold-purity-what-carat-gold-is-best)on our blog.

After you place your order, we’ll contact you to discuss your preferred sapphire colour and send videos of stones available in your chosen shade. You can then select the one you love most. If we don’t have the right stone in stock, we’ll source one especially for you. See how the made-to-order process works.(https://www.kiyacorrales.com/how-it-works)

Yes. All our rings come with a 2-year warranty, giving you peace of mind when investing in sustainable engagement rings.

Ready-to-Ship engagement rings:(https://www.kiyacorrales.com/ready-to-ship) Posted within 2–4 working days (slightly longer if resizing is required). Made-to-Order engagement rings:(https://www.kiyacorrales.com/made-to-order) Typically take 5–7 weeks to be ready to ship.   All rings feature ethically sourced gemstones (/post/ethically-sourced-australian-sapphires-what-s-an-ethical-sapphire)and recycled gold, ensuring sustainability without compromising on style or quality.

Yes. All diamonds are conflict-free in line with the Kimberley Process, and our sapphires are fully traceable. We specialise in ethical sapphires and ethically sourced gemstones,(https://www.kiyacorrales.com/post/ethically-sourced-australian-sapphires-what-s-an-ethical-sapphire) ensuring fair labour practices and sustainable mining standards for every engagement ring.

Yes. All our gold and platinum are 100% recycled, meaning each piece is crafted with recycled gold jewellery principles. Choosing a recycled gold ring helps reduce environmental impact while offering a beautiful, durable piece of jewellery.

If you’re not happy with your jewellery or receive a faulty item, you can exchange it or get a full refund. See our returns policy here.(https://www.kiyacorrales.com/shipping-returns)

Yes, I am happy to customise my designs. This could mean using different gemstones, stone shapes, stone sizes etc. Please get in touch if you have an idea you would like to discuss. My wedding ring collection is still in progress so most of the wedding rings I currently make are custom made. Please get in touch if you are interested in purchasing a wedding ring.

Our studio is located in rural Herefordshire, and there is no showroom. However, you can request videos of any ring to view the design up close. This ensures you can see ethically sourced gemstones (https://www.kiyacorrales.com/post/ethically-sourced-australian-sapphires-what-s-an-ethical-sapphire)and recycled gold rings in detail before purchasing.