FAQ
There are a few different ways to measure finger sizes, whether it is a ring for yourself or a secret ring for a surprise proposal. Please read our blog post all about ring sizing here.
The main difference between 9ct and 18ct is the precious metal content. 18ct has double the amount of pure gold - 18 parts out of 24 as opposed to 9 parts out of 24. This makes 18ct it more valuable and gives it slightly different properties, for example it is a richer yellow colour, a heavier metal, and less brittle.
To learn about metal choices in more detail read our blog on this subject here.
Yes, Solid gold items including engagement rings come with a 2 year warranty. Click here for more information on our warranty policy.
My wedding ring collection is still in progress so most of the wedding rings I currently make are custom made. Please get in touch if you are interested in purchasing a wedding ring.
As I live in rural Herefordshire and do not currently have a showroom it is not possible to see the rings in person. However if you would like to see more of a particular ring, feel free to get in touch and I would be happy to send more videos via WhatsApp.
Yes, I strive to only work with ethically sourced gemstones.
The diamonds I use are 'conflict free' in line with the Kimberly Process, and the sapphires I use are fully traceable and come from mines with fair labour and environmentally sustainable practices.
Yes, the gold and platinum used to make the rings is 100% recycled.
If you are not happy with your jewellery or you have received a faulty item, you can exchange it or get a full refund. Please see my Returns Policy here.
'Ready to Ship' engagement rings will be posted within 2-4 working days using an insured next day delivery service. If resizing is required please expect a 2-3 week shipping delay.
'Made to Order' engagement rings take 4-6 weeks for items to be ready to ship.
Bespoke engagement rings will take up to 8 weeks from when the design has been finalised. (If a shorter deadline is required let me know and I will accommodate if possible).
Please see my Bespoke Jewellery Process here.
