SHIPPING POLICY
All pieces of jewellery are made in my home studio in Birmingham. I don't always have the full range of pieces in stock, occasionally I have to assemble or finish something after you place your order.
All jewellery items will be presented in a beautiful branded black box with black organza ribbon.
Your silver & gold vermeil items will be ready for shipping 2-8 working days after placing your order & shipping time is estimated between 1-3 working days for UK delivery.
Please note that solid gold pieces are made to order & they may take up to 2-4 weeks for delivery.
All UK postage is free, once your purchase has been dispatched we'll notify you.
International orders will be sent using a tracked service and shipping costs £15.
If you do need your design urgently please get in touch and I will speed things up as much as possible. Email me on kiyacorrales@gmail.com to check.
RETURN POLICY
If you are not happy with your jewellery or you have received a faulty item, you can exchange it or get a full refund. Please get in contact within 7 days of receiving your order provided the item is unworn, in perfect condition and in the original packaging. Please note Kiya Corrales Jewellery does not refund postage and packaging charges, or any tax and duties payable outside of the UK.
WHOLESALE INQUIRIES
For wholesale inquiries please get in contact.